Enter your tracking number below to see your order status.

Frequently Asked Questions

Where Do I Find My Tracking Number?

Once your order has shipped, you’ll receive an email containing your tracking number.

If you don’t see the email, please check your spam or junk folder.
My Tracking Number Isn’t Updating - What Should I Do?

It can take 2–3 business days for the postal carrier’s system to update tracking details. If it’s been longer than 3 business days or if your package appears stuck, please contact our support team and we’ll be happy to assist.
How Long Will It Take For My Order To Arrive?

Shipping times vary depending on your location. Here’s what you can typically expect:

  • Standard Shipping: 2–5 business days after shipping.
  • Expedited Shipping: 1–3 business days after shipping.

Shipping times and rates will be calculated automatically at checkout, so you'll get an accurate delivery date estimate directly from the carrier.
When Will My Order Ship?

We process and ship all orders within 24 hours of purchase (Monday through Friday). Once your order ships, you’ll receive an email with your tracking information. Please note that tracking updates may take 2–3 days to sync with the carrier’s system.

You can track your order using our Order Tracking Page here.
What Should I Do If My Order Says It Was Delivered, But I Can’t Find It?

If your tracking shows your order as delivered, but you haven’t received it, here are a few steps to help locate your package:

  1. Check around your property: Carriers sometimes leave packages in less obvious places like behind bushes, in garages, or with neighbors.
  2. Ask neighbors or household members: Someone nearby may have accepted the delivery on your behalf or the carrier may have delivered it to the wrong address by mistake.
  3. Wait 24–48 hours: Occasionally, carriers mark packages as delivered a bit early, and it arrives shortly afterward.

If you’ve tried these steps and still can’t locate your package, please contact our support team. We’ll do our best to resolve the issue and ensure you receive your order.

Need Help With Something Else?

Check out our complete FAQ page, where we’ve compiled all our most frequently asked questions.

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